We will continue monitoring the information coming from the CDC and other reliable sources regarding COVID-19 to make changes as needed.
Valley Eye Clinic COVID-19 Update as of 5/2/2020
The health of our patients, staff, and community is our highest priority. We have been closely following recommendations of the CDC, Governor Reynolds, and various state and national resources to create our plan for reopening the office for routine care with modifications and precautions in place.
For everyone’s safety, we will be implementing guidelines in accordance with the CDC and the Iowa Department of Public Health. If your appointment was postponed in recent weeks, our staff will be calling you soon to reschedule.
Preparing to come to the office:
- Staff will be asking health screening questions when they make appointments and do reminder calls.
- All staff and doctors will wear face masks. We recommend that all patients wear a mask as well. We can provide you with one if you do not have one, but we strongly encourage you to bring your own to conserve resources for others in need.
- You are encouraged to fill out all paperwork ahead of time and e-mail copies of insurance cards at least 24 hours before your appointment if possible. This will streamline your visit and allow the staff to answer your questions quickly.
- Please do not bring family/friends inside with you unless absolutely necessary.
If you have a fever, symptoms of a respiratory infection (including cough, sneezing, shortness of breath, or chills), or have been in contact with anyone who has these symptoms or confirmed COVID-19, you will need to reschedule your visit for 2 weeks or more from that time. This includes coming to the office to pay a bill, ask questions, or pick something up. If you are having an urgent issue, please call the office so we can help get you the appropriate care.
We have modified our schedule to reduce the number of people in the office at one time and allow for additional cleaning between patients.
We appreciate your patience and understanding as we do our part in reducing the risk of COVID-19 in our community. Please call if you have any questions.
Valley Eye Clinic